Legal

Terms & Conditions

These terms apply to bookings and stays at Quartz Reef Motel, 35 Reef St, Maldon, Victoria 3463, Australia.

Bookings

A valid credit card is required to secure any booking. Room types are allocated based on availability at the time of confirmation.

Check-in & check-out

Standard check-in is from 2pm; earlier arrivals may be possible on request. Guests planning to arrive after 7:30pm should call ahead to arrange access.

Cancellation policy

Bookings cancelled 5 or more days before arrival are not charged. Cancellations made within 5 days of arrival incur a fee of 30% of the total booking value. Same-day cancellations and no-shows are charged 100% of the booking value.

House rules

All rooms are non-smoking. Pets may be considered on request and are subject to approval before booking. Use of the pool and BBQ area is at guests' own risk.

Contact

For questions about these terms, contact us at stay@quartzreefmotel.com or 0447 123 395.